Why Choose Ubiqus for Your Legal Transcripts?

It’s Simple…

  • Ubiqus understands the high level of professional standards your legal firm requires. In customer surveys, we continue to meet and exceed customer expectations on accuracy, timeliness and professionalism. We provide a certificate of accuracy with every legal transcript.
  • As a court transcription company listed by the Unified Court System of New York, our quality is more than just good for business, it’s our livelihood. The Unified Court System conducts regular quality audits of transcription firms.
  • Cross-platform compatibility. We work in Microsoft Word but can convert to .asc and .txt formats for use in the LiveNote and E-Transcript document management systems.
  • Confidentiality. We have a standard, voluntary NDA that provides protection for our clients, and our clients’ clients. We protect your information.
  • Ubiqus is large, and growing. In the US alone, we produced 16,325 legal transcription projects (1,200,000 pages of transcription) in 2012.
  • We are experienced in handling large, high-pressure litigation- and arbitration-related projects.
  • Secure and accountable: by dealing with a US corporation, you have peace of mind.
  • Our password-secured FTP site allows you to transmit your work to us 24 hours a day, 7 days a week, from anywhere in the world.
  • We commit to excellent service in the events and documents industries through the following four core strengths: professionalism, quality of service, transparency, and technology.
  • We Never Fail to Deliver...

 

  • Professionalism

     

    Ubiqus is a professional, international business with experience spanning decades in these industries and a considerable stake in their future.

    Ubiqus has grown rapidly over the last 20 years to comprise over 350 employees worldwide. Our employees are a diverse group of experts who are committed to delivering excellent service.

  • Ubiqus Quality of Service

     

    We constantly improve the quality of our service in common-sense ways:

    Close relationships with clients and periodic surveys ensure we have the right information to be sensitive to the needs of the marketplace and gain a clear understanding of how clients feel about our offering. Our unique quality problem resolution tool enables our staff to highlight potential issues. The tool enforces follow-up on each issue, enabling us to constantly improve our processes.

  • Transparency

     

    Ubiqus is an open, forward-looking business that rewards leadership, candor and respect in its employees:

    When you work with Ubiqus, you can count on us to do the right thing. You will have a team of Ubiqus representatives working together for you to achieve your stated deliverables, with a keen eye on efficiency and the communication skills needed to keep all the project stakeholders in step.

  • Technology

     

    We have developed an evolving IT infrastructure that complements our organization to add value to projects and ensure on-time delivery:

    In the digital age, the value of technology cannot be understated. Keeping abreast of developments in technology is a constant imperative. Our internal processes and proprietary software reinforce the actions of our staff, forming a system of checks and balances that guides the evolution of each project. From quotation to completion, you will always know that your work is in safe hands and will be delivered to order.