Case Studies

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CASE STUDY: Insurance Call Center – Transcription Service
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Making High-Volume Transcription Requirements Easy to Manage. Client A major insurance company specializing in motor vehicle coverage. Objective The client’s call center receives 1,000+ car insurance claims daily. Each phone call is recorded on a digital server, hundreds of which are flagged as potential litigation matters often requiring an added measure of documentation in the […]
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CASE STUDY: Women’s Empowerment Conference – Simultaneous Interpretation
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Eliminating communication barriers for large multilingual groups. Client A women’s empowerment group within the United Nations Global Compact office, with more than 12,000 stakeholders in over 160 countries. Objective The client’s event is a two-day annual conference uniting more than 1,000 leaders in business, civil society, government, and the United Nations to discuss the economic […]
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CASE STUDY: Non-Profit Steel Technology Conference – ARS System
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Delivering an interactive, enjoyable, & confidential learning session. Client A Pennsylvania-based, non-profit association for technology development with more than 17,000 members in over 70 countries. Objective The client’s conference is a collaboration of 10 science-related professional associations whose U.S.-based and international members attend to discuss the state of the steel technology sector, industry leadership, and […]
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CASE STUDY: Financial Investment Conference – ARS System
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Creating a seamless platform for audience data collection & engagement. Client A multi-strategy private investment firm with offices in New York and London, specializing in private equity & credit investments.  Objective The client’s annual executive conference is a collaboration of investors, top executives, and CEOs who gather to discuss financial and economic issues. They needed […]
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