CASE STUDY: Insurance Call Center – Transcription Service
Making High-Volume Transcription Requirements Easy to Manage. Client A major insurance company specializing in motor vehicle coverage. Objective The client’s call center receives 1,000+ car insurance claims daily. Each phone call is recorded on a digital server, hundreds of which are flagged as potential litigation matters often requiring an added measure of documentation in the […]
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Ubiqus U.S. Adds Latest Digi-Wave 3.0 Transceiver to Inventory
The Williams Sound Digi-Wave 3.0 Digital Transceiver is now part of Ubiqus U.S.’s line-up of interpretation and communication systems. The new transceiver provides a sophisticated bidirectional communication experience for simultaneous language interpretation, guided tours, and other group settings. As an authorized dealer of Williams Sound equipment for over 25 years, Ubiqus U.S. possesses one of the […]
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Our Year in Review – Reflecting on Great Moments
2016 was record-breaking!  View the “2016 UN Week” Infographic! 2016 inspired us to support a cause! 2016 strengthened our relationships! Watch the “NYC Open House” Recap Video! 2016 enabled the sharing of industry expertise! 2016 opened new opportunities for growth! Read the “Chief Operating Officer” Press Release! 2015 was rewarding! Read the “2016 Top 100” […]
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9 Ways to Use Audience Response Systems to Engage Your Audience
  Panel discussions can be challenging when you need to engage an audience and keep the panelists on topic. Moderators have the task of keeping time and abiding by the structured format, sometimes sacrificing a Q&A (question and answer) session to prevent the meeting from exceeding the allotted time. Omitting a Q&A session is a […]
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