Customer Testimonials & Reviews

What Clients Across the Nation are Saying About Ubiqus USA

 

“…High-level of service…”

“Our feedback from attendees has been outstanding and I feel that the partnership with the Ubiqus team… contributed to the overall success of the convention meeting. The professionalism and attention to detail in the planning activities in the months prior to the meeting, as well as the high-level of service during the meeting, ensured that our voting processes were clear, straightforward, and sound.” — Nelufar M., Director of Member & Professional Relations, MD


“I’ll be sure to recommend you to other folks…”

“I really appreciate how responsive, helpful and supportive you have been throughout – it has been such a good experience working with you! The transcript was very professionally done – accurate, detailed, and thorough. I’ll be sure to recommend you to other folks here at our organization, since we do focus groups for many of our projects, and having Ubiqus transcribe them would help streamline our analysis process.” — Dario M., Health & Equity Fellow, CA


“…Ubiqus has become the go-to company…”

“Ubiqus has always been a pleasure to work with. I have used this company numerous times, for both extremely large (and time-consuming) projects as well as quick, urgent transcriptions, and it couldn’t be easier. From the responsive and helpful customer service to the excellent product, Ubiqus has become the go-to company when anyone in my division requires transcription / translation work done.” — Amy M., NY


“Ubiqus is our first choice…”

“Ubiqus is our first choice for voting services in our conference. I recommend (and would recommend) the company to any other conferences, and to others who need electronic voting. The staff is professional, helpful and works hard to be sure our needs are met. Their professionalism goes a long way in helping to make our conference voting process run as smooth as can be.” — Manager of Information & Technology, NY


“I would recommend them as a vendor to anyone…”

“From inception of quote to execution of contract and follow up post-event, Ubiqus was fantastic. I would recommend them as a vendor to anyone in need of ARS.” –– Joanna A., Americas Inclusiveness Office Coordinator, NY


“…We look forward to working with you again…”

“The doctor wanted to express her thank you for getting the interpreter for us. She feels so much better being able to fully communicate with the client. According the doctor the interpreter was great. Thanks again for all that you and your company did to meet our needs. We look forward to working with you again in the future as our need arises.”
— Toni H., Communications Manager, GA


 “…I only want to receive files that have been transcribed by Ubiqus.”

“Excellent, as always — I pushed hard (and will continue to push hard) to say that as the Editor, I only want to receive files that have been transcribed by Ubiqus.” –– Editor, US


 “…Calm, professional and tech-savvy.”

“Our on-site tech was calm, professional and tech-savvy. These three qualities are critical when dealing with high level international guests and the hosting org. contacts who need everything to go flawlessly. And they did!”
– Meetings Director, DC


 “…Professionalism and flexibility made them an absolute pleasure to work with.”

“Thank you so much for your assistance in coordinating all translation elements for last week’s…event. Please pass along our thanks to the rest of the team as well – Your team’s professionalism and flexibility made them an absolute pleasure to work with.” –– Emily W., Logistical Coordinator, NY


“Great turnaround time…”

“Great turnaround time and excellent customer representative.” –– Program Officer, MD


“Ubiqus has always been our go to vendor…”

“Excellent – Ubiqus has always been our go to vendor for transcriptions due to their timeliness and accuracy.”
— Alison L., Account Executive, NJ


“Extremely fast turnaround…”

“Extremely fast turnaround even on non-rush projects.” — Greg J., Managing Editor, NY


“Technology worked great…”

“Technology worked great, very functional for what we needed – great to have ability to look at an aggregate excel sheet as well as the program.” –– Samantha R., Development Specialist, NY


 “…Seemed to know us and our culture…”

“Terrific. Really helpful, seemed to know us and our culture, was able to set up the requirements quickly and was easy to work with.”  — Vice President of Organizational Development, NY


“Ubiqus will be my first call for my next event…”

“The people are phenomenal. They really put me at ease with their knowledge and willingness to help. Ubiqus will be my first call for my next event requiring audience response!” — Mark H., Vice President of External Affairs, NY


 “…Have always been impressed by the quality…”

“I have worked with Ubiqus… for decades and have always been impressed by the quality of the people and equipment.”
— Business Owner, NY


“…Ubiqus and its employees were excellent.”

“I thought Ubiqus and its employees were excellent. The response time to our requests and inquiries was prompt and were handled with the utmost professionalism. We were very pleased.” –– Linda W., Legal Secretary, VA


 “…A wonderful company to work with.”

“Excellent customer service, excellent product, just a wonderful company to work with.” — Amy M., Special Agent, GA


 “…We were very pleased with the result.”

“Ours was a short document that was translated from Nepali to English and we were very pleased with the result.”
— Office Manager, VA


“They’re always calm and collected…”

“They’re always calm and collected – which is great given that event day is always packed full of surprises!”
— Marketing & Event Manager, NY


 “Extremely quick turn-around…”

“Extremely quick turn-around, both for original documents and edits.” –– Satisfied Client, GA


“…Was a great success.”

“The overall “show” was a great success. We accomplished our goal of educating our audience in a fun, entertaining way.”
— Michelle M., Administrative Assistant, CT


“…Everything was perfect. On time, accurately done…”

“…Today I received the transcript and everything was perfect. On time, accurately done… and the price was significantly below the first company I contacted. Thanks to all connected with this project and a ‘job well done.’” — Jim P., CA


“…Very polite, professional, and pleasant…”

“Everyone was great – very polite, professional, and pleasant to deal with. I wish everyone I have to deal with in the course of my day in a very busy law firm was as pleasant to deal with as the staff at Ubiqus. Four stars!!”  –– Satisfied Client, VA


“…Could not have asked for a better experience.”

“…Superior – very punctual, knew just what to do and how to best set it up, I could not have asked for a better experience… Made me look great, and that’s important!” — Satisfied Client, NY


“…They came through for emergency turnarounds…”

“I never had a bad experience with Ubiqus. They came through for emergency turnarounds and were consistently professional and extremely competent.” — Satisfied Client, US


“Trustworthy, honest and produces excellent work…”

“Trustworthy, honest and produces excellent work – and on time. Even over holiday weekends.”
Kay G., Executive Assistant to the Office of the President, NY


“…100% reliable.”

“Ubiqus is 100% reliable.” — Barbra M., Associate Multimedia Project Manager, NY


“…Charged a fair price.”

“I know that when I order transcription services, I will be contacted within a day with an estimate, I will have access to a live representative who will address any of my concerns, I will get my transcript on time or early, and I will be charged a fair price.” — Irina S., Litigation Associate, NY


“…They went above and beyond to help me out.”

“Amazing! I was running on a serious deadline and they went above and beyond to help me out.” — Shantal D., Paralegal, NY


“…Excellent feedback on the translations.”

“High quality — received excellent feedback on the translations.”– Nancy F., President, NY


“Lots of options to choose from for speed of delivery and the price is great.”

“Whenever I need transcription services, I never have to wait for an estimate, it is usually in my mailbox the same day or next day at the latest. Lots of options to choose from for speed of delivery and the price is great.” — Satisfied Client, NY


 “…Very easy to get everything arranged…”

“It was very easy to get everything arranged & the customer service was really good.” — Accountant, MO


“Excellent customer service. Really fast turn-around…”

“Excellent customer service. Really fast turn-around time. Makes everything easy– they never have problems with what we want or need.” — Betsy G., Project Manager, DC


 “…High-quality transcription.”

“They are consistent, very pleasant to work with, and deliver high-quality transcription.” — Catherine F., Senior Editor, NY


 “It’s easy!”

“It’s easy! I upload audio files and Ubiqus follows up to see when I need them and that’s when I get them. Sometimes they are early which is awesome!” — Satisfied Client, NY


“…ALWAYS available to answer my questions.”

“I can call at any time and your service representative is ALWAYS available to answer my questions.”– Event Coordinator, NY


 “…Highly recommend Ubiqus’ services.”

“Overall good experience – my customer representative contact was excellent – very responsive and quickly rectified problems that arose – Overall would highly recommend Ubiqus’ services.” — Kathleen C., Researcher, DC